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Customer satisfaction for the Content Management System (CMS) industry
How do your website, customer support and employee recruitment score compared to your industry over time?
FeedbackMetrics provides on-demand survey metrics & benchmarks for the Content Management System (CMS) software industry.
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Definition of Content Management System industry: Software vendors providing applications used to create, edit, manage, and publish content in a consistently organized fashion. CMS applications are frequently used for storing, controlling, versioning, and publishing industry-specific documentation such as news articles, operators' manuals, technical manuals, sales guides, and marketing brochures. The content managed may include computer files, image media, audio files, video files, electronic documents, and Web content.
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